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Host Joel Capperella offers up conversations with business & marketing leadership across the US. The nuance and complexity of creating and executing strategy across the entire company.
Episodes
Monday Mar 14, 2016
Monday Mar 14, 2016
Episode 30 of Leading Matters features New York Times Best Selling Author and founder of Convince and Convert Jay Baer. Jay’s new book, Hug Your Haters, examines the customer service disruption that well underway, and how we can ride the wave of disruption to differentiate our business.
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